Telecom (Venezia 358)

Have I persuaded you to read The Dark Heart of Italy yet?

Tobias Jones’ frustrations with the bureaucracy of Italy are amusing at times, galling at others but I wonder if perhaps it says as much about the British as it does the Italians.  There’s an air of Victor Meldrew about his tale of disaster following the creation of a direct debit to pay his bills to Telecom Italia and the overcharging, disconnection, queuing to complain, and additional fees that ensued.

If typical it would be a powerful incentive to switch to a mobile provider, though I wonder if TIM, Vodafone Italia or Wind are easier to deal with.

Venezia-12

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