In his book The Dark Heart of Italy, Tobias Jones vents his disgust and frustration at numerous aspects of Italian life; crime, religion, football, television and above all politics.  Amongst the tales of corruption and vice one of his lesser targets is the level of bureaucracy that affects every aspect of daily life;

I used to get infuriated in such situations when I first arrived, but now I rather enjoy them.  I’ve realised that, as the British go to the pub, so the Italians go to the post office.  You meet and make friends, read a paper or just pass the time.

Doesn’t look as if the locals hold the institution in such esteem.




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