Rapport (Venezia 348)

I often talk about the technique of mirroring to build rapport when running training courses in my day job.  Mirroring posture, mirroring vocal tone, mirroring words and phrases…

I’ve not gone as far as mirroring footwear, turned up jeans, sunglasses and carrying an umbrella in the right hand.

Must pull my socks up.  Even if they can’t.

Venezia-10

 

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